London, United Kingdom: Passengers flying with major UK airlines are experiencing longer delays than before the COVID-19 pandemic, according to a new analysis. The report, based on Civil Aviation Authority (CAA) data, compared flight punctuality between May 2024 and April 2025 with pre-pandemic figures from 2019, revealing a widespread decline in on-time departures among the country’s leading carriers. The analysis focused on six major airlines: British Airways, easyJet, Jet2, Ryanair, Tui, and Wizz Air, and measured punctuality as flights departing within 15 minutes of their scheduled times. The results were striking. Tui emerged as the least punctual, with only 59.2% of flights on time compared to 67.2% in 2019. Jet2 and Ryanair also experienced substantial drops, with Jet2’s on-time departures falling from 81.8% to 68%, and Ryanair from 77.8% to 66.5%. Flag carrier British Airways declined from 71.5% to 68.7%, while easyJet slipped from 70.6% to 67.8%. Wizz Air, although slightly affected, maintained 66% punctuality, nearly matching its pre-pandemic performance. The report also highlighted cancellation rates. British Airways recorded the highest cancellations at 2.33%, while Jet2 had the lowest at 0.12%. Despite the drop in punctuality, airlines have generally operated more flights than in 2019. Ryanair, for example, scheduled approximately 162,411 flights in 2024, some 24,000 more than in 2019, placing additional strain on infrastructure and scheduling. Several factors have contributed to the delays. Staff shortages in Air Traffic Control (ATC) remain a significant issue, with Eurocontrol reporting 10–20% fewer controllers than needed in some parts of Europe. While UK ATC provider NATS maintains that it is fully staffed, unions warn of an impending “retirement bulge” among controllers, which could intensify operational pressures. Airspace constraints, driven by geopolitical conflicts such as the war in Ukraine and other regional tensions, have further limited usable routes, creating congestion in available corridors. Additionally, the surge in post-pandemic travel has placed increased demands on airport infrastructure, ground operations, and airline scheduling. Airlines maintain that many delays are beyond their control. Wizz Air and Tui have emphasised that they prioritise minimizing cancellations even if this results in longer wait times for passengers.
Airlines

UK Airlines See Rising Delays, Punctuality Drops Compared to Pre-Pandemic Levels

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London, United Kingdom: Passengers flying with major UK airlines are experiencing longer delays than before the COVID-19 pandemic, according to […]