Las Vegas, United States: A British Airways Boeing 787-9 Dreamliner operating Flight BA271 from London Heathrow Airport to Las Vegas landed safely at Harry Reid International Airport on June 15 after a passenger’s cellphone caught fire during the flight, prompting the crew to request assistance upon arrival.
According to the U.S. Federal Aviation Administration (FAA), the incident occurred while the aircraft was approaching Las Vegas after a flight of approximately nine and a half hours. The crew reported that a mobile phone had caught fire inside the passenger cabin and caused scorching to part of the cabin interior.
Air traffic control audio recorded during the flight captured a pilot informing controllers that the aircraft was making an emergency arrival into Las Vegas following a cabin fire.
“We’ve had a fire in the cabin,” the pilot said. The crew later clarified that the source of the fire was a mobile phone and reported that it had “scorched the inside of the cabin” but that the situation was under control.
As the aircraft neared its destination, the crew requested what was described as “maximum assistance” upon arrival. The pilot asked airport personnel to help deplane passengers in an orderly manner while minimizing concern inside the cabin. “We’re trying to keep the panic to a minimum in the cabin,” the pilot said in the radio transmission.
Airport officials confirmed that British Airways alerted authorities to the onboard fire before landing. The Clark County Fire Department dispatched emergency units to respond to the aircraft as a precaution.
The FAA said Flight BA271 landed safely at Harry Reid International Airport at approximately 2:30 p.m. local time. Airport officials stated that the fire had been extinguished before landing and that the aircraft taxied normally to the gate. British Airways said passenger and crew safety remained its highest priority throughout the incident.
“The safety of our customers and crew is the highest priority, the flight landed safely and customers disembarked normally,” the airline said in a statement. No injuries were reported among passengers or crew members, and passengers exited the aircraft through normal procedures after arrival.
While some media reports described the event as an emergency arrival, British Airways told CBS News that the aircraft arrived as scheduled and did not formally declare an emergency despite the onboard fire report.
The FAA has opened an investigation into the incident. Authorities have not disclosed the identity of the passenger involved, the make or model of the cellphone, the exact location of the device within the cabin, or what may have caused the battery to ignite.
FAA data show that lithium battery-related incidents continue to be a concern for airlines worldwide. The agency recorded 82 such incidents during 2025 and had already logged 40 incidents in 2026 as of June 15.
