London, United Kingdom: TUI Airways has been identified as the least punctual airline operating in the United Kingdom in 2025, according to newly released industry data that highlights persistent reliability challenges across parts of the nation’s aviation sector.
Analysis by air travel analytics firm AirAdvisor which tracks on‑time performance on thousands of flights found that only 57 per cent of TUI’s services took off and landed within 15 minutes of their scheduled times, placing it at the bottom of the UK punctuality rankings. The Civil Aviation Authority (CAA) defines a flight as on‑time if it departs or arrives within that 15‑minute window.
Despite improving slightly from earlier months in 2025 when punctuality figures dipped below 50 per cent TUI’s on‑time performance remains markedly lower than competitors, according to AirAdvisor’s data.
The report underlines growing frustration among travellers, with anecdotal accounts from affected passengers pointing to extended delays and consequential disruptions to holiday plans. A separate travel‑industry news release also underscored the negative impact extended delays can have on the UK’s broader travel and tourism sectors.
TUI does not stand alone. Other carriers notably Wizz Air, Ryanair and easyJet have also grappled with punctuality issues at various points in 2025, with data collected earlier in the year showing several budget and short‑haul operators frequently appearing near the top of UK delay charts.
Earlier industry reports covering 2024 and into 2025 have alternately highlighted different carriers as delay outliers depending on the dataset and timeframe analysed. In mid‑2025, Wizz Air and Blue Islands were both flagged in separate CAA punctuality reports as among the least punctual airlines during specific quarters
Separately, analysis of UK airport performance shows that broader operational disruptions including air traffic control staffing shortages and weather‑related flight delays continue to contribute to schedule reliability challenges across the system, affecting multiple major carriers.
TUI has previously defended its operational performance in response to delayed rankings, pointing to fluctuations in travel demand, staffing bottlenecks and evolving scheduling pressures across peak summer and winter seasons. Industry sources indicate the airline is implementing recovery measures aimed at improving punctuality and customer communications, though detailed public comments on the latest rankings remain limited.
Under UK and EU passenger rights regulations (UK 261), travellers affected by significant delays may be entitled to compensation, depending on the length of delay and cause provided airlines cannot demonstrate extraordinary circumstances. Consumer groups continue to urge clearer communication and streamlined claims processes in light of rising disruption.
