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Fiji Airways

Nadi, Fiji: Fiji Airways has issued a public apology after passengers on an Auckland-bound flight experienced a delay of more than 20 hours, on 20 December, triggering widespread criticism over communication gaps and passenger care during the disruption. The affected flight, scheduled to depart Nadi for Auckland, was delayed due to a combination of operational and safety-related constraints, according to the airline. Fiji Airways confirmed that the aircraft eventually departed after engineers completed the required checks and operational clearances. In a statement, the national carrier said safety considerations remained the overriding factor behind the prolonged delay and stressed that the decision to hold the flight was taken to ensure compliance with aviation safety standards . Passengers, however, described long hours of uncertainty at Nadi International Airport, citing limited information, accommodation challenges, and difficulties accessing timely assistance. Some travellers told local media they were left unclear about departure timelines and support arrangements during the extended wait . Following the incident, Fiji Airways acknowledged shortcomings in its handling of customer communication and said it has begun reviewing its disruption-management procedures. The airline confirmed it is assessing improvements to real-time updates, frontline coordination, and passenger welfare protocols during extended delays . As a goodwill measure, Fiji Airways has offered affected passengers discount vouchers for future travel, while reiterating that safety-driven delays, though rare, can result in unavoidable schedule disruptions . Government officials weighed in as public reaction intensified, with senior leaders acknowledging passenger frustration while backing the airline’s emphasis on safety compliance. Officials noted that operational disruptions must be balanced against strict regulatory and safety obligations in international aviation . The incident has reignited broader discussion in the Pacific aviation sector around airline accountability, crisis communication, and passenger rights during prolonged delays, particularly as regional travel demand continues to rise.

Fiji Airways Apologises For 20-Hour Auckland Flight Delay Citing Safety Concerns

Aviation Today News Desk / December 22, 2025

Nadi, Fiji: Fiji Airways has issued a public apology after passengers on an Auckland-bound flight experienced a delay of more […]

Nadi, Fiji: Fiji Airways is losing millions of dollars every year because of bird strikes, which are happening more often and causing serious aircraft damage. The government is now taking new steps to reduce the problem around airports. Deputy Prime Minister and Civil Aviation Minister Viliame Gavoka told Parliament that the airline reported 41 bird strike cases in 2024, compared with 33 in 2023 and 24 in 2022. Four Boeing 737 aircraft were grounded last year after bird strikes, costing the airline about US $19.2 million, while another engine incident this year caused an extra US $4.8 million loss. A major incident took place on October 9, 2025, when Fiji Airways flight FJ450 from Christchurch to Nadi hit a flock of pigeons during take-off. The impact damaged the aircraft’s nose, wings, and both engines. The pilots safely returned to Christchurch Airport. Industry data shows that bird strikes have already cost Fiji Airways more than US $8.4 million in 2024 alone. These costs include repairs, grounded aircraft, and flight delays. Fiji Airports has started a Wildlife Hazard Management Program to stop birds from gathering near runways. This includes mapping bird habitats within five kilometres of airports, using bird deterrent systems, and training airport staff to handle wildlife safely. A new National Wildlife Hazard Management Committee has also been set up to bring together airport operators, environment officials, and local governments. The committee will coordinate actions to reduce bird strike risks across the country. Minister Gavoka said poor waste management, open drains, and fruit trees near airports attract birds. He urged local councils to improve waste control and restrict land use that encourages bird activity. “Safety is our top priority,” Gavoka told Parliament. “We must protect our people and our aircraft from unnecessary danger.” Experts say Fiji’s geography makes bird strikes harder to prevent, as many airports are close to the coast and farmland. Open garbage areas and food waste around Nadi and Nausori airports also draw more birds. Bird strikes usually happen during take-off or landing, when planes are flying low. Even small birds can cause major damage if they hit engines or wings. Authorities are now looking at advanced tools such as bird-detection radar, sound-based deterrents, and public education programs to reduce the risk. Communities living near airports will be asked to help by keeping waste areas clean and avoiding bird feeding near flight paths. Despite the losses, Fiji Airways says safety standards remain high and no passengers or crew have been injured in recent incidents. However, officials agree the issue needs urgent attention to protect both passengers and aircraft.

Fiji Airways Hit By Surge In Bird Strikes, $19M In Damages And Aircraft Grounded

Aviation Today News Desk / November 10, 2025

Nadi, Fiji: Fiji Airways is losing millions of dollars every year because of bird strikes, which are happening more often

Christchurch, New Zealand: A Fiji Airways flight, FJ450, experienced a bird strike shortly after takeoff from Christchurch Airport on Thursday, October 9, 2025. The aircraft, a Boeing 737-800, was en route to Nadi, Fiji, when it encountered the incident around 2:00 PM, Thursday. The Civil Aviation Authority (CAA) reported that the plane likely struck a substantial flock of birds. As a precaution, the flight crew initiated a holding pattern above Canterbury to burn fuel and reduce the aircraft's weight, ensuring a safe return to Christchurch. The plane landed safely at approximately 4:45 PM, with no injuries reported among the 170 passengers and crew on board. Fiji Airways confirmed that all passengers and crew were safe. The airline's engineering team conducted necessary inspections and maintenance checks on the aircraft. Reservations and customer care teams assisted affected passengers with new travel arrangements and onward connections. The airline apologized for the inconvenience and emphasized that safety remains its highest priority. Images from the incident show visible damage to the aircraft's nose cone, including a large dent that marks the severity of the bird strike. The Civil Aviation Authority (CAA) stated that bird strikes are a recognized aviation risk, and flight crews are properly trained and equipped to handle them safely. Both the airline and the airport adhered to established safety protocols, and the CAA will coordinate with them to review the incident and determine any necessary follow-up actions.

Fiji Airways Boeing 737 Hit By Birds After Takeoff, Lands Safely In Christchurch

Aviation Today News Desk / October 9, 2025

Christchurch, New Zealand: A Fiji Airways flight, FJ450, experienced a bird strike shortly after takeoff from Christchurch Airport on Thursday,

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