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Qantas Airways

Qantas Named The World's Most Punctual Airline In A Strong Operational Turnaround SEO DES: Qantas topped major airlines in June with an 87.16% on-time rate across 22,617 flights, ahead of Avianca and IndiGo, with a 1.59% cancellation rate SOCIAL: Qantas has been named the world's most punctual major airline for June 2026 after achieving an 87.16% on-time arrival rate across 22,617 flights, according to OAG. The result marks the airline's best June punctuality since 2017 and a major turnaround from its 106th global ranking in 2023. Qantas topped Avianca and IndiGo among major carriers, while improved fleet modernization, operational planning and boarding efficiencies helped boost reliability. The airline also recorded a 1.59% cancellation rate, with strong domestic and international on-time performance. Sydney, Australia: Qantas has been ranked the world's most punctual major airline for June 2026, achieving its best operational reliability in nearly a decade and completing a remarkable turnaround after ranking among the world's poorest-performing major carriers just three years ago. The recognition comes from aviation data and analytics company OAG in its June 2026 On-Time Performance (OTP) report, which evaluates the punctuality of airlines worldwide. OAG defines an on-time flight as one that arrives within 15 minutes of its scheduled arrival time. The "major airline" category includes carriers operating more than 20,000 scheduled flights per month. According to OAG, Qantas recorded an 87.16% on-time arrival rate across 22,617 flights during June, edging out Colombia's Avianca, which posted 87.00%, while India's IndiGo ranked third with 86.60%. SAS Scandinavian Airlines and Pegasus Airlines completed the top five major carriers. Although Indonesia's Garuda Indonesia achieved an even higher on-time performance of approximately 97%, it was not included in the major airline category because it operates fewer than 20,000 monthly flights. The June result marks Qantas' strongest punctuality performance for the month since 2017 and caps a steady operational improvement throughout 2026. The airline had already ranked among the global top performers in previous months, finishing second in April and third in May, before taking the top spot in June. The achievement represents a significant recovery for Australia's flag carrier. In 2023, Qantas ranked 106th globally for punctuality following a period of operational disruption that affected many airlines after the COVID-19 pandemic. Since then, the airline has focused heavily on improving operational reliability through fleet modernization, scheduling improvements, boarding efficiencies and network planning. Operational statistics released alongside the ranking showed that nearly 85% of Qantas' domestic departures left on schedule during June, while around 74% of international departures departed on time. Approximately 87% of international flights arrived within 30 minutes of their scheduled arrival times. The airline also recorded a relatively low 1.59% cancellation rate during the month. Despite topping the major airline category, Qantas ranked 23rd overall among the approximately 145 airlines included in OAG's broader June punctuality assessment, which also evaluates smaller regional carriers. Several smaller airlines recorded higher punctuality percentages but operated significantly fewer flights than the threshold required for inclusion in the major airline rankings. Qantas Domestic Chief Executive Officer Markus Svensson credited the result to the efforts of employees across the airline's operations. "This achievement reflects the dedication of our people across the business who work every day to deliver reliable services for our customers," Svensson said, adding that while the recognition is encouraging, the airline remains focused on further improving reliability and the overall customer experience. The airline's improved operational performance depends upon several initiatives implemented over the past year. These include the introduction of new Airbus A220-300 aircraft and the arrival of the Airbus A321XLR, both of which provide improved operational efficiency and reliability compared with older aircraft. Qantas has also streamlined boarding procedures, turnaround processes and operational planning while investing in network resilience to reduce delays. The latest OAG rankings place Qantas ahead of several major global competitors, reinforcing Australia's flag carrier's operational recovery at a time when airlines worldwide continue to face challenges including airspace restrictions, supply chain constraints and fleet availability issues. The June ranking also comes as Qantas continues to navigate broader industry pressures, including elevated fuel costs and geopolitical disruptions affecting global aviation. Nevertheless, the latest OAG data highlights a substantial improvement in the airline's operational performance and marks one of its strongest reliability results in recent years.

Qantas Named The World’s Most Punctual Airline In A Strong Operational Turnaround

Aviation Today News Desk / July 14, 2026

Sydney, Australia: Qantas has been ranked the world’s most punctual major airline for June 2026, achieving its best operational reliability […]

Qantas Airways To Pay A$105 Million To Settle COVID Flight Cancellation Lawsuit SEO DES: The lawsuit also alleged the airline engaged in misleading or deceptive conduct and unlawfully retained customers’ money for extended periods SOCIAL: Qantas Airways has agreed to pay A$105 million (about US$74 million) to settle a class-action lawsuit filed by passengers over COVID-19 flight cancellations, after customers said the airline issued travel credits instead of cash refunds. The case, filed by Echo Law, covers domestic and international flights cancelled between January 2020 and November 2022. Passengers alleged the airline breached contractual obligations and engaged in misleading conduct by failing to promptly refund cancelled tickets. Under the proposed settlement, the airline will make the payment without admitting liability, and the agreement must still receive approval from the Federal Court of Australia. If approved, compensation will be distributed through a court-appointed administrator to hundreds of thousands of affected travelers, with payouts expected to vary depending on ticket values and individual claims. The settlement is expected to help close one of the largest pandemic-era disputes over airline refund policies. Sydney, Australia: Australian flag carrier Qantas Airways has agreed to pay A$105 million (about US$74 million) to settle a class-action lawsuit filed by customers over cancelled flights during the COVID-19 pandemic, bringing an end to a long-running dispute over the airline’s refund practices. The settlement, announced on March 13, 2026, relates to domestic and international flights scheduled between January 1, 2020 and November 1, 2022 that were cancelled as global travel restrictions disrupted aviation worldwide. Instead of issuing cash refunds, the airline had provided passengers with travel credits, prompting legal challenges from affected customers. The case was brought in 2023 by Australian law firm Echo Law on behalf of hundreds of thousands of passengers who claimed the airline breached contractual obligations by failing to promptly refund cancelled tickets. The lawsuit also alleged the airline engaged in misleading or deceptive conduct and unlawfully retained customers’ money for extended periods. Under the proposed agreement, Qantas will pay the A$105 million settlement without admitting liability. The deal must still receive approval from the Federal Court of Australia, after which eligible customers will be notified about how to claim their compensation. If approved, the funds will be distributed to affected passengers through a court-appointed administrator. Payments could begin once the settlement process is finalized, with compensation amounts varying depending on the cost of the original ticket and how long customers were deprived of their funds. Echo Law partner Andrew Paull said the settlement represents a meaningful outcome for travelers affected by pandemic-era cancellations, noting that the compensation will be shared among hundreds of thousands of passengers. Typical payouts could amount to hundreds of dollars, though exact sums will depend on the number of claims submitted and the value of cancelled bookings. The dispute stemmed from the airline’s decision during the pandemic to issue flight credits rather than immediate cash refunds, a policy that drew widespread criticism from customers and consumer advocates. During the COVID-19 crisis, airlines around the world faced massive cancellations and severe financial pressure, leading many carriers to rely on travel vouchers or credits to manage cash flow. Facing mounting backlash, Qantas later removed the expiry dates on its COVID-era travel credits, allowing passengers to request refunds indefinitely. However, the class action continued, arguing that the airline should have provided refunds earlier under Australian consumer law. The settlement may help the airline draw a line under a series of controversies that have affected its reputation since the pandemic, including legal disputes and regulatory scrutiny over customer service and operational practices.

Qantas Airways To Pay A$105 Million To Settle COVID Flight Cancellation Lawsuit

Aviation Today News Desk / March 13, 2026

Sydney, Australia: Australian flag carrier Qantas Airways has agreed to pay A$105 million (about US$74 million) to settle a class-action

Canberra, Australia: QantasLink has announced plans to close its bases in Canberra, Hobart, and Mildura by April 2026, affecting approximately 70 pilots and cabin crew members. The airline states that this decision follows a comprehensive review aimed at consolidating operations to enhance service reliability, especially with the introduction of new aircraft like the Airbus A220 and Q400 turboprops. In response, the Transport Workers Union (TWU) has strongly criticized the move, arguing that it prioritizes profits over people and will harm regional communities and staff stability. A survey conducted by the TWU, Australian and International Pilots Association (AIPA), and the Australian Federation of Air Pilots (AFAP) found that 68% of affected pilots would need to consider other employment if the bases closed, with one in five already impacted by recent closures in Perth and Cairns. The closures come as QantasLink posted near-record profits of $2.39 billion. The airline was recently fined a record $90 million by the Federal Court for illegally outsourcing 1,800 ground workers. Despite the base closures, Qantas will continue to employ over 120 staff at its Hobart Contact Centre and plans to hire an additional 13 employees soon Political leaders, including Transport Minister Catherine King also criticized the closures, urging Qantas to reconsider and safeguard local jobs. QantasLink CEO Rachel Yangoyan maintains that the consolidation of crew bases into major airports like Sydney, Melbourne, and Brisbane will enable the airline to deliver more reliable services and better respond to disruptions. “The airline is offering a comprehensive support package to affected employees, including assistance with commuting and relocation options, to help them continue living in their current cities while working from a major base”.

QantasLink to Shut Canberra, Hobart, and Mildura Bases by 2026 Amid $2.39B Profit

Aviation Today News Desk / October 3, 2025

Canberra, Australia: QantasLink has announced plans to close its bases in Canberra, Hobart, and Mildura by April 2026, affecting approximately

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