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dgca announcement

New Delhi, India: The Directorate General of Civil Aviation (DGCA) is preparing to roll out a Competency-Based Training and Assessment (CBTA) framework for cabin crew, marking a significant shift in India’s approach to aviation training and safety. The initiative aims to move beyond traditional checklist-driven instruction and instead focus on developing measurable, scenario-based competencies that improve crew performance in real-life situations. DGCA Chief Flight Operations Inspector Shweta Singh said that draft regulations for the new training model are expected to be released within a month, and the adoption will be voluntary for airlines at the initial stage. The framework is expected to eventually become an integral part of airline training programs across India. The CBTA model, already implemented for pilot training since 2022, emphasizes skill proficiency, decision-making, and communication under operational pressures rather than rote procedural knowledge. Singh explained, “For example, if there is a fire in the cabin, how will they deal with it, how will they communicate, how will they coordinate? All these performance indicators will be embedded in the CBTA framework to help cabin crew train better.” Industry leaders have welcomed the move as a progressive step that aligns Indian aviation standards with global practices recommended by the International Civil Aviation Organization (ICAO). The ICAO’s competency-based approach ensures that crew members are not only trained to complete tasks but also assessed on how effectively they handle unexpected challenges during flight operations. At a recent industry conference, Captain Ashim Mittra, Senior Vice President of Flight Operations at IndiGo, said that competency, rather than crew numbers, determines operational safety and efficiency. “The number of people onboard matters less than how competent they are to handle different situations,” Mittra stated, emphasizing the importance of advanced training models as India’s airlines continue to expand their fleets and international operations. India’s aviation sector is among the fastest-growing in the world, with airlines adding hundreds of new aircraft over the next decade. This growth has created a parallel demand for highly skilled flight and cabin crew, and the DGCA’s move to adopt CBTA reflects the regulator’s effort to strengthen operational safety standards amid rapid expansion. The regulator’s shift toward competency-based models also aligns with its broader vision of improving human performance, safety culture, and regulatory oversight within the Indian aviation ecosystem. Aviation experts believe that implementing CBTA will not only elevate the quality of training but also make Indian crew members more adaptable and globally competitive.

DGCA To Introduce Competency-Based Training Framework For Cabin Crew Across Airlines

Aviation Today News Desk / November 12, 2025

New Delhi, India: The Directorate General of Civil Aviation (DGCA) is preparing to roll out a Competency-Based Training and Assessment […]

New Delhi, India: India’s aviation regulator, the Directorate General of Civil Aviation (DGCA), has proposed new passenger-centric rules aimed at increasing transparency and flexibility in air travel. The draft policy includes a 48-hour free cancellation and amendment window and a stricter 21-day refund timeline for all flight bookings. According to the draft released by the DGCA, passengers will be allowed to cancel or modify their tickets within 48 hours of booking without paying any cancellation or change fee, provided that the scheduled departure is at least five days away for domestic flights and fifteen days for international flights. The proposed rules, currently open for stakeholder feedback, are designed to address frequent passenger complaints over steep cancellation fees, refund delays, and lack of transparency in ticket pricing. “This proposal aims to ensure greater transparency and passenger convenience by streamlining refund and cancellation processes,” DGCA Director General Faiz Ahmed Kidwai told The Times of India. Key Highlights of the Proposed Policy 48-Hour Free Cancellation: Passengers can cancel or modify flight bookings within two days of purchase without incurring airline-imposed penalties. Only fare differences, if applicable, will be charged. 21-Day Refund Deadline: Airlines will be required to process refunds within 21 working days, including tickets booked through travel agents or third-party portals. Transparency in Charges: Airlines must clearly disclose cancellation and rescheduling fees before ticket purchase and will not be allowed to impose additional “processing” or “administrative” fees. Refund of Taxes and Fees: Passengers cancelling unused or partially used tickets will be eligible for refunds on all applicable taxes, including user development and airport service charges. Medical and Emergency Cancellations: In the event of medical emergencies or death of a passenger, airlines will be encouraged to provide full refunds or offer credit shells without penalty. Applicability to Foreign Airlines: The DGCA clarified that these rules will also apply to foreign carriers operating flights to and from India, ensuring uniformity across operators. The move comes after growing dissatisfaction among travellers over high cancellation costs and delayed refunds, issues that surged during the pandemic period. Passenger-rights advocates have hailed the proposal as a progressive step toward improving consumer protection and restoring confidence in air travel. A senior airline executive, quoted by The Economic Times, said that while the policy may require operational adjustments, it will “ultimately help build passenger trust and promote advance bookings.” The DGCA has invited feedback from airlines, consumer bodies, and the public before finalising the rules. Once approved, the new provisions will be incorporated into the Civil Aviation Requirements (CAR) Section 3, Series M, Part IV, which governs refund and cancellation regulations in India. Industry experts believe the initiative could bring India’s aviation consumer policies closer to global standards followed in the United States and Europe, where passengers are entitled to flexible cancellations and prompt refunds.

DGCA Proposes 48-Hour Free Cancellation Window And Faster Refunds For Air Travellers

Aviation Today News Desk / November 10, 2025

New Delhi, India: India’s aviation regulator, the Directorate General of Civil Aviation (DGCA), has proposed new passenger-centric rules aimed at

New Delhi, India: In a major shift towards global aviation training standards, the Directorate General of Civil Aviation (DGCA) has announced the introduction of the Multi-Crew Pilot Licence (MPL) programme in India. Designed to better prepare cadet pilots for the complexities of modern airline operations, this initiative marks a fundamental departure from the traditional Commercial Pilot Licence (CPL) training approach. Speaking to The New Indian Express, DGCA Director General Faiz Ahmed Kidwai confirmed the rollout of this programme, emphasizing its alignment with international norms set by the International Civil Aviation Organization (ICAO). “MPL, recognised by the International Civil Aviation Organisation, differs from the traditional Commercial Pilot Licence (CPL) training based on single pilot operations,” Kidwai stated. “This will focus on the development of pilot competencies required to operate in multi-crew environments right from the start. It will integrate theory and simulator training to ensure that pilots are better prepared for the commercial aviation industry.” Simulation-Driven, Competency-Based Training The MPL programme significantly incorporates simulator training from the outset, a feature that distinguishes it from CPL training, which emphasizes real aircraft hours in single-pilot operations. Under the new model, cadets will progress through structured stages focused on multi-crew operations, airline workflows, and real-time threat management. “The hours spent on the flight simulators would be added to the required flying hours of the pilots,” Kidwai said. This change is expected to not only reduce training costs but also enhance safety by exposing cadets to complex flight situations such as inclement weather, equipment malfunctions, or in-flight emergencies in a controlled environment before they begin live aircraft training. Focus on Airline-Specific Threat Management The DGCA’s MPL programme is designed with entry-level airline first officers in mind, emphasizing threat recognition and mitigation skills derived from decades of airline operational data. “In MPL, entry-level first officers will benefit through a specially-designed programme that imparts lessons on managing and mitigation of airline-specific operations and threats that have been collated over decades,” Kidwai added. This airline-centric orientation stands in contrast to the traditional CPL route, where pilots often make the transition to airline environments only after completing individual flying hours in general aviation aircraft. Industry-Wide Implications The introduction of MPL training is expected to have significant implications for India’s aviation ecosystem: Training Organisations will need to invest in high-fidelity simulators and adapt their curriculums to meet DGCA’s upcoming MPL standards. Airlines will likely benefit from hiring cadets who are better prepared for multi-crew, jet aircraft operations from the start. Students may see reduced overall training costs and improved safety outcomes due to the blended use of simulation and live flying. With India’s commercial aviation sector poised for rapid expansion and a forecasted shortage of qualified pilots, the implementation of MPL is seen as a timely and strategic intervention. By embedding international best practices and safety frameworks into the training pipeline, the DGCA aims to produce airline-ready pilots who are better equipped for the operational realities of modern commercial aviation. Formal implementation guidelines for the MPL training programme are expected to be released by the DGCA in the coming months.

India May Soon Get Multi-Crew Pilot Licence Training as DGCA Considers New Norms

Aviation Today News Desk / June 3, 2025

New Delhi, India: In a major shift towards global aviation training standards, the Directorate General of Civil Aviation (DGCA) has

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